Prism articles
Issue 2, 2012
e-Company: Becoming the Amazon of your industry

Michael Opitz
The digital revolution has changed the rules of the game, both for customers and for companies in most b2c sectors. Customer expectations of the quality of the online experience of any provider have ...
Who moved my money?

Abhishek Srivastava, Hariprasad Pichai, Thomas Kuruvilla
By 2015 the volume of mobile money transactions will reach $1 trillion. Global companies must tackle five key challenges to make the most of this opportunity – or may be left themselves wondering ...
Innovation quick wins – a guide to some practical tools

Rick Eagar and Phil Kyte
Business and academic media are awash with theories about what organizations should do to improve their innovation performance. Indeed, at Arthur D. Little we have published extensively on the ...
Mobile NFC – what’s all the hype about

Nicolai Schättgen and Karim Taga
Mobile Near Field Communication (NFC) has been discussed intensively over the past 24 months. Various players have geared up to enter the payment market, the loyalty and couponing market, the ...
Innovation in regulated industries

Francis How, Rick Eagar, Charles Boulton and Axel Kappeler
Innovation in regulated service industries with a legacy of state ownership, such as public transport, energy supply and postal delivery, remains a major challenge in many countries. In our Prism ...
Creating effective innovation ecosystems through IP management

Phil Webster and Richard Granger
Open innovation – the practice of creating and commercializing new ideas using inputs from multiple partners, especially academics – has been around as a concept for many years as the foundation for ...
Crowd innovation fosters new business opportunities

Hans-Peter Erl, Michaël Kolk, Andreas Deptolla, Fabian Sempf
The term “crowdsourcing” is relatively new, coined by Jeff Howe’s 2006 article “The Rise of Crowdsourcing” in Wired magazine (Howe, 2006). Today, Wikipedia, as THE best-practice example of ...
Issue 1, 2012
Finding new growth: the case for innovation by enlargement

Jeroen Kemp, Sam De Jongh and Frederik van Oene
All companies are hunting for the “next big thing” – a major growth opportunity and platform to safeguard future revenues and profits. But simply analyzing megatrends is like a ritual rain dance: ...
Mastering the local-global balancing act in R&D

Sohrab Kazemahvazi, Karin Gylin, Daniel Roos and Antoine Doyon
Companies around the world are expanding their local R&D footprint in emerging markets in order to strengthen their market position, gain access to local resources and reduce costs. But this ...
Innovation: measuring it to manage it

Michaël Kolk, Phil Kyte, Frederik van Oene and Jeroen Jacobs
Many executives struggle to manage innovation as they would other business processes. Most exasperating is the lack of a practical way of measuring innovation effectiveness and efficiency. In this ...
Opportunities and challenges for energy players in the global shale revolution

Rodolfo Guzmán, Daniel Monzón and Agustín Gogorza
Fracking technology has recently enabled the large-scale exploitation of vast amounts of shale gas and oil, impacting energy equations and balances across the world. This article addresses why shale ...
Putting water in the mainstream of your business strategy

Joseph Place, Paolo R. Dutto and Valeria Casula
In the past, water as a resource worried only a few industries. This has rapidly changed due to the scarcity of water around the world, especially in the emerging markets. Companies now need a clear ...
“Mastering the complexity of a growing global footprint”

Interview with Gianmario Tondato Da Ruos, CEO of Autogrill
The real globalization of our footprint started in 1995, when the company was privatized and acquired by the Benetton family. This brought a new wave of enthusiasm and ambition.
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