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Why risk management is failing

Why risk management is failing

Embracing complexity and uncertainty with value-based risk management

In today's business environment of uncertainty, complexity and continuous change, conventional risk management approaches are all too often ineffective: they are poor at dealing with complexity, too slow to adapt, and focused on reporting outcomes rather than supporting decision-making. A different approach - "value-based risk management" - can help organizations strengthen their decision-making capabilities and ultimately achieve better alignment with the strategic needs of the business.

Released: May 2016

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Download File ADL_Value_Based_Risk.pdf (.PDF, 331 Kb)

Outsourcing model redesign

Outsourcing model redesign

Unleash latent improvement potential by taking a fresh look at established partnerships

Outsourcing has been widely implemented in all industries. While some of these partnerships have failed miserably, others were perceived as successful. The aspired advantages, such as cost savings, flexibility and access to innovation, have often turned into dependency and inability to get the full value of the relationship. Taking a fresh look can provide the opportunity to transform the operational as well as the contractual set-up and to radically increase the value.

Released: May 2016

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Download File ADL_Outsourcing_redesign_01.pdf (.PDF, 277 Kb)

The NOC Technology & Innovation Management Challenge

The NOC Technology & Innovation Management Challenge

Improving performance in technology management

National Oil Companies (NOCs) are spending more and more on R&D. But this has not yet had much of an impact. With the oil price currently well below the break-even point of their nations’ budgets, they are still behind Independent Oil Companies (IOCs) in terms of R&D effectiveness. IOCs have been shown to adjust faster to a new baseline price. Arthur D. Little (ADL)’s framework for E&P Technology management suggests that better focus on delivering the corporate strategy through active portfolio management, and an organizational form that links technology with projects or operations and embeds deployment in budgetary planning, can help.

Released: May 2016

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Download File ADL_NOC_Technology_Challenge.pdf (.PDF, 409 Kb)

The age of collaboration

The age of collaboration

Start up and Corporates need each other

Technological adoption has never been as fast as today, and many corporates have already suffered from not being able to keep up with the pace of change. Over the past 10 years, an average of 45 companies joined the Fortune 500 every year compared to only 29 during 1986-1995. 65% of today’s Fortune 500 companies only joined within the last 20 years. Startups have played a key role in accelerating this change. Today’s well experienced, well-educated and well-funded startups are certainly here to stay. We will likely see some correction at the high-end range of valuations, but we do not expect any bubble to burst, as fundamentals are intact.

Released: May 2016

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Download File ADL_MatchMaker_The_Age_of_Collaboration.pdf (.PDF, 3.8 MB)

Defining the digital organization

Defining the digital organization

Implications of digital transformation on the organization of financial institutions

Digital transformation is one of the most important changes that the financial industry faces these days. This transformation radically changes how banks and insurance companies interact with their clients, what products are offered, how they operate internally, and where and how value is created. In order to prepare for this landslide transformation, companies must adapt their organizations to facilitate change.

Released: May 2016

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Download File ADL_Definingthedigitalorganization.pdf (.PDF, 366 Kb)

Assurance of your growing business

Assurance of your growing business

Are your new operations really as ready as you think?

As corporations extend their footprint into new geographies or new types of operations they face many challenges, not least of which is the potential for unexpected losses that can damage operations, corporate reputation, brand and business performance. Establishing strong and safe operational performance in a new business from day one demands a focused approach to managing change during mobilization. This paper introduces some pragmatic good practices, leveraging recent developments in the rail sector, which can be deployed in what is often a poorly managed process, to avoid unexpected losses and deliver a smoother startup.

Released: May 2016

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Download File ADL_Assurance_growing_business_2016.pdf (.PDF, 460 Kb)

China: the next pioneer in new mobility?

China: the next pioneer in new mobility?

Why digitally enabled mobility is rising so fast in China

Taxi-hailing platforms in China have been in the spotlight recently, with the merger of Kuaidi and Didi totalizing more than 250 million users and launching a chauffeur service that two years ago was only known through Uber outside China. In addition to these impressive figures, a mobility revolution is under way in China, enabled by digitalization and a unique ecosystem.

Released: April 2016

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Download File ADL_New_mobility_Services_01.pdf (.PDF, 449 Kb)

Premium Sports Broadcasting (English)

Premium Sports Broadcasting

The silver bullet to win the broadband game?

Traditional pay-TV operators across Europe compete fiercely for exclusivity of premium sports broadcasting rights. In a context of maturing fixed broadband markets, an increasing share of bundled offers and the roll out of super-fast broadband networks, also telecom operators are looking at these rights. Content is gaining weight in the consumer buying decision for bundles and operators cannot ignore this in order to maximize the share of connected households of new built super-fast broadband networks. However, the acquisition of sport broadcasting rights has become very expensive, resulting in squeezed margins and in potential arbitrage versus network investments. Is the acquisition of sport broadcasting rights a sound long-term strategy for telecom operators?

Released: April 2016

Download File ADL_Sports_Broadcasting_rights_01.pdf (.PDF, 429 Kb)

Future of Operations in the digital world (English)

Future of Operations in the digital world

Industry 4.0: CEOs’ master plan for driving the race in performance excellence

Industry 4.0 and the related new technologies, such as the “Internet of Things”, “cyber-physical systems” and “additive manufacturing”, will drive radical performance improvements in terms of cost and customer excitement. CxOs in all industries are currently defining their ways to explore and exploit the benefits. The bad news is that the variety of technologies and limited number of industrialized examples make it hard to understand the complexity of the topic.

Released: February 2016

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Download File ADL_Future_of_Operations_in_the_digital_world_01.pdf (.PDF, 438 Kb)

The OTT conundrum for MENA telecoms (English)

The OTT conundrum for MENA telecoms

Achieving sustainable growth in a digital world

In this Arthur D. Little regional telecom report we aim to provide a nuanced view of the growth patterns within the MENA region, as well as deconstruct the growth to its underlying reasons in four key markets. An important focus area is the threat of core revenue disruption by over-the top (OTT) players in messaging, voice and video. On the surface, there exists a deceptive view of homogeneity for the South Asia, Middle East and North Africa region, and for especially the subregions of Middle East and North Africa (MENA), such that these markets appear very similar. In reality, the local information and communication technology (ICT) markets are quite varied. Our analysis and discussions with local decision-makers present several interrelated conclusions.

Released: February 2016

Download File ADL_The_OTT_conundrum_for_MENA_Telecoms.pdf (.PDF, 1.9 MB)